Privacy Policy

1. Introduction

ContractorJobsTick ("we," "our," or "us") operates the ContractorJobsTick platform, including our website, mobile applications, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Company name and business information
• Billing and payment information (processed by Square)
• Account credentials

Usage Information

• Device information (type, operating system, browser)
• IP address and general location
• Pages visited, features used, and actions taken
• Date and time of access

Job Site Data

• Photos uploaded from job sites (before, during, and after work)
• GPS location data associated with photos (when permitted)
• Project details, work orders, and phase progress
• Invoices, estimates, and financial documents

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send billing notifications
• Send you SMS verification codes for account authentication
• Send project updates, job status notifications, and alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. SMS/Text Messaging

By providing your phone number and opting in, you consent to receive SMS messages from ContractorJobsTick for:

• Account verification — One-time passcodes (OTP) for login and signup
• Job notifications — Updates on project status, phase changes, and assignments
• Invoice alerts — Payment reminders and billing notifications

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at support@contractorjobstick.com.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Phone numbers collected for SMS are solely used for delivering the services described above.

5. Data Sharing and Disclosure

We may share your information with:

• Service providers — Third parties that help us operate the Service (e.g., Supabase for data hosting, Twilio for SMS, Square for payments)
• Your organization — Admins and team members within your company account can access project-related data
• Clients — Clients can view project progress, photos, and invoices shared through the client portal
• Legal requirements — When required by law, regulation, or legal process

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption in transit (TLS/SSL) and at rest
• Row-level security policies on all database tables
• Secure authentication with multi-factor options
• Regular security audits and monitoring

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law.

Job site photos and project records may be retained longer if required for legal, contractual, or compliance purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your personal data
• Opt out of marketing communications
• Export your data in a portable format

To exercise these rights, contact us at support@contractorjobstick.com.

9. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

• Email: support@contractorjobstick.com
• Website: contractorjobstick.com